PHLUOWISE ECOMMERCE LEGAL DOCUMENTS

Effective as of March, 2026

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This document contains the Terms and Conditions, Privacy Policy, and Disclaimer for Phluowise Ecommerce (the “Platform”).

If any part of this document conflicts with mandatory law, the mandatory law will apply to that extent.

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1. TERMS AND CONDITIONS

1.1 Acceptance of Terms

By creating an account, accessing, or using Phluowise Ecommerce, you agree to these Terms. If you do not agree, do not use the Platform.

1.2 Platform Overview

Phluowise Ecommerce connects customers with independent water delivery companies (“Vendors”). We facilitate ordering and payment processing but do not own, manufacture, package, or deliver products.

1.3 Eligibility and Age Requirement (14+)

The Platform is intended for users aged 14 years and above.

• If you are under 14, you must not create an account or use the Platform.
• If you are 14 to 17, you represent that you have permission from a parent or guardian to use the Platform where required by law.

1.4 Account Registration and Security

You agree to:

• Provide accurate and complete information (including name, email, phone number, and delivery details).
• Keep your login credentials confidential.
• Notify us promptly if you suspect unauthorized access.

1.5 Orders and Payments